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Avoid Scams & Fraud

The convenience of shopping online brings with it a heightened risk of scams and fraud. You should always be mindful and vigilant before providing anyone your personal information or sending payment of any kind. We work hard to provide our users with a convenient and reliable source of rental listings and roommate profiles, but fraudsters are also working to scam users. When we work together, we can take steps to make our online marketplaces the safest they can be. Be aware we do not participate in any rental transactions and cannot refund your money if you are scammed. While we work continuously to ensure that you have a positive experience using our site, we cannot guarantee that our sites are 100% free from false or fraudulent listings.

What We Do

What We Ask You to Do

Look out for scams. Here are some of the most common red flags:

Report scams immediately and with as much detail as possible (including copies of the communications with the scammer and money transfer details) to:

Review these real life example of rental listing scams and make sure it doesn’t happen to you:

Roommate Safety Tips

Never refund checks for security deposits, first month’s rent or utilities until you are sure the check you received has cleared (e.g., someone sends you a $5,000 check to “secure” a rental and asks for $4,000 of it back). Note: international checks take longer than domestic.

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